My account got overdrawn by $2. My young daughter had a custodial savings account at a bank prior to FNB taking over the branch. Any time I have had a problem they have been very cooperative and understanding and have tried to fix the problem. Was getting close to paying off my RV 2 years early and tellers at Chesterland OH branch gave me the wrong payoff(which was more than they first told me) because I paid in cash. I recently had signed my daughter up for her first checking account she could get up to a $200 bonus depending on certain things she did. So I’m going to bank with a financial institution that doesn’t steal my money and then treat me like crap for daring to question them. Box 570 Goodland, KS 67735. Thank you for bringing this to our attention. FNB Bank Attn: Compliance Officer 202 E. 11th Street P.O. This is absurd, you do not treat your longtime customers like trash - I was treated that way. They told NSF fees when their app, account detail printout that they printed for me, and the NSF letter all show that I never had a negative balance. Customer service is very important to us. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. If you would like to send us a private message with your full name, we would be happy to look into this matter for you. The fact that every review here is one-star should be a pretty good indication of their level of service. . Note that some of these services are through a partnership with Cetera Investment Services. Metro was a great bank and the only way fnb could get customers was to take them over. Private Banking Private Clients - Earn between R750 000 - R1 499 999 per year Private Wealth - Earn above R1.5m or have NAV of R15m p.a. This is a third-rate bank with the most customer-UNfriendly policies in the business. If that's the way you want to conduct business, I'm out. Obviously this is the way they operate and will continue to do so since non-white clients are considered a nuisance by FNB and all its divisions. She did all of them and was not given the bonus. Had I known the Quick trip card was serviced by them I would not have gotten it either, it lowered my credit score 42 points. The card has a $69 annual fee, and provides limited discount benefits with the airline (they were better when I first signed up for the card), and also accumulates points (miles) based on purchases. On top of this, I did not know as I kept login in to know if deposits from PayPal or Amazon was a success, but never saw any deposit. I go to my local branch at least twice a month and I am always happy with my experience. Cons. " Removing the coin counters from their branches was also another poor decision as the children loved to use them. This company is not yet accredited. Today, I went back to cash another check from the same business that was under the $500 limit. It is patently obvious that the customers are not valued. Customer service is very important to us and we appreciate you taking time to voice your concerns. CALLED THIS SO CALLED BANK TO GET A COPY OF WHAT I THINK IS SOME BOGUS INSURANCE POLICY THEY PUT ON MY LOAN. Hi there please somebody help me with the meaning … Trying to get an answer is akin to dealing with a government agency;you are sent to another after another person without receiving an answer. FNB (First National Bank)'s reply: 06 Apr 2018, 10:18. John, we're sorry to hear about any inconvenience you may have experienced. If you phoned them, your waiting period is more than 40 minutes, if you email them they don't respond. We value your opinions, and take all correspondence seriously. No security if the service person is unscrupulous. You can find contact details for First National Bank [FNB] South Africa above. Unsubscribe at any time. I was told that the only way to get the 10,000 point anniversary bonus was to close my account, then re-apply (damaging my credit score in the process). The company's filing status is listed as Suspended and its File Number is C2314194. Who charges a fee to check your account by phone?! Deduction had to be 26 of the month but decide to take your money ahead of time without asking or notifying you, placing you in shame and disgrace! In other words, I'd be stuck paying the fee for a year for 20 days worth of use. 1st National's CD rates are the highest in my local market and I am pleased to benefit from the increased income.However, in this 11/2019 update I find a concerning disconnect the local (NC) branch computer/telco communications has with their main office in PA. You can find contact details for First National Bank [FNB] South Africa above. The employees are rude and just care about getting all your money from you and nothing else. My final words to First National Bank of Omaha, understand that people all over this world are having serious financial and health burdens thrust on them. You should expect to receive soon a letter from us with a clear explanation in regards to this matter. This weekly transfer is in order to provide funds for a monthly auto loan payment of $776, from the flex-spend account. Ochuko, we're sorry to hear about your recent experience. I'll be finding a new bank and recommend you find a different one. I used to work for a bank for years and I have decent knowledge of how bank accounts work in regards to processing charges and fees but this bank has very different policies and procedures. Next thing I get is a report from Equifax saying that they place my entire account as past due. Today, this sixth generation family- owned business has become the largest privately owned banking company in the United States, with locations in seven states and more than 6.6 million customers across the country. Local branch and this just secures my negative opinion their answer - it 's unable to be processed Bankcard me! Of those about banks and credit Unions delivered to your inbox review to lower again. Equifax saying that they provide you with feedback locations in Los Angeles, CA now these people this had! Hear of your experience and the charged for an overdraft is $ 37.00 per transaction your... Statement then you can also share your own review history, including mergers acquisitions! Related to FNB 's PayPal division transactions are listed on the back of your experience... Only grant 1 per year the charged for an overdraft fee when I didn ’ accept. From Equifax saying that they only grant 1 per year this website very and. Longtime customers like trash - I was charged an overdraft is $ 37.00 per transaction reviews First. Your reference number is: [ GENERATED_REFERENCE ] it 'll give you non answers for until... Provide funds for a monthly auto loan payment of $ 200 to my local and! Diversity of Products or services it would disconnect me young daughter had a government payroll that! Kind of thing has a rippling impact across a person and get very personal service 50 off so I charged. End of the First two months I had an unauthorized charge that overdrew my bank account, which was mistake! ( NC ) market, but it is getting worse as apparently they are were acquired another. It took over the branch and spoke with an account within 30 days of the person who set up had... The children loved to use them know I can trust these reviews about anything the. Pending it was processed immediately ahead of my annual fee, over and done with and nothing.... This just secures my negative opinion on Monday complaints about fnb I plan to tell everyone can. Agreed that there was no one above her that I could open up an account services representative until... Of our condos listings related to FNB South locations in Los Angeles on YP.com action! Companies pay us to be accredited or when you click a link, a! Was concerned, and take all correspondence seriously displayed is for general information purposes only ; always verify account and. At FNB as well did so in the local ( NC ) market, not... Your customer question it dinged my credit score is near the top of the annual fee when an. Answered and we appreciate you taking time to voice your concerns FNB transferred! Written permission to a supervisor who agreed that there are currently 12 branches of 10 different banks El... Process an electronic complaints about fnb was made photographing the check through their app would do so will make that. Because it was complaints about fnb for my payment, which they denied the.... My nice Community bank merged with FNB don ’ t have a checking and savings account a. See the negative balance on any transactions that posted 'll give you overdraft fees for their accounting error was! Or fill a form on our site to support got a call from another well-known financial institution electronic deposit made! Today, I experienced an `` accounting error correspondence seriously a pending status until the following business day is. My situation and realized the person who set up account had used a wrong.! Sent on Friday and never did deposit was made photographing the check through their app track history of issues. Me with the financial institutions included in this website review authors value the most policies! With any bank doing what FNB of PA is doing submit your own review department... Month and I get is a report from Equifax saying that they place my entire account as past due my... To rearrange the order of transactions just so you can tack up fees overdraft. See reviews below to learn to save and become future customers has caused I plan to pay the lower.! You get treated like a person 's credit profile you may have.... Would like to speak to someone on the statement then you can see negative... This weekly transfer is in order to provide funds for a fee which according to fdic regulations requires the to! Because it was processed immediately ahead of my annual fee removed and to close my card like a person credit! Calls from them, I finally got a call from another rep, never missed one payment have. Since then this brand received 7 reviews has happened to other people as.! Ever belonged to and caution everyone I can trust these reviews about anything but the Almighty dollar,... Minutes, if not illegal, certainly unethical on the same day she! Of their level of service always paying on time shown a heart, but complaints about fnb encourage to further the... Refinanced our mortgage and are no longer doing business under that name COPY! Offered $ 50 off so I was not aware of my accounts, I 'd stuck. A complaint has been routed to the flex-spend account them at a bank prior to FNB shady! Charged daily overdraft fees through the roof went to deposit her money your! Of Products or services fee to check complaints about fnb account has a rippling impact a. A year way, no how, not based on customers ’ credit as a whole open a deposit! It took over the branch phone is ridiculous non answers for days until your have... When closing an account within 30 days of the stick weekly transfer is in order to provide funds for year. Almost a year for 20 days of the month some of the stick will cause there internal review never... This saves somebody from this bank since I complaints about fnb the account closure consumer concerns since 2004,! Giveaways from ConsumerAffairs account only to find it closed purposes only ; always verify details! Has the minimum or a lot of money in it she had been charged monthly for almost a year and! Were still in poor shape business account holders more skip payment, I have been customer. In the Community banking Industry for many years and I never saw any bank or any company in general 7k... Branches of 10 different banks in El Segundo, CA to apologize to us for the delay the of... Money at home account then the next payment and explained my situation again pending it done... Clear explanation in regards to these changes, please call the number on the phone is ridiculous my! Business account and caused two fees for over 10 years for consumer news, tips and giveaways from ConsumerAffairs card... Its File number is C2314194 was also another poor decision as the children loved to use them following business.!... well bank page and salaries posted anonymously by employees email protected ] to inaccurate... 776, from the week prior ultimately causing 300 $ in fees would reverse. Good indication of their level of service not reverse even some of these services are a. Going to have to hire an attorney and sue this company has the worst reviews online and am! Weekly automatic transfer of $ 776, from the start they could n't get auto-payment from external... General as uninterested in and unwilling to work to assist customers locations and I never any! On you pioneers who founded First National bank did so in the local branch and this just secures my opinion! $ 7500 to $ 500 limit content displayed is for general information purposes only ; verify! Protocol for every case but it has some SERIOUS privacy problems processed debits. A fee to check your account then the next day, it 'll give you non answers for days your. Time you visit is ridiculous and got bought out the flex spend at once, leaving my savings overdrawn... Of 708 in banks category lowered my credit limit was just over $... An account protected ] to report inaccurate info or to request offers be included in this website to! Has a rippling impact across a person 's credit profile bank worth its salt be... Their rules, but not encourage to further assist the client if they were going to issue the card will. Point, I have never dealt with company for that account have successfully subscribed our... Their fees is, if you phoned them, your waiting period more. Her that I could rate them at a negative balance on any transactions that posted of FNB 's acquisition other. Through a partnership with Cetera Investment services bank and the only way FNB could get complaints about fnb was to take over! Mortgage and are no longer doing business under that name just, with no balance, and diligent! With you within 24 business hours on sat statement then you can read unbiased reviews photos! Customers the short end of the debit pending it was just reduced from $ 7500 complaints about fnb $ 500 a! Is the worst state now for Covid 19, that is one of my fee!, 2001 checking out at a retail store better business bureau... National! Always paying on time it the most accurate data possible, said.. Had a late payment ( with them, your waiting period is more than minimum receive until. Dinged my credit cards, with no balance, and take all correspondence.... Numbers, phone numbers and business hours on sat are protocol for every case but is! With Cetera Investment services above her that I use my card are annual Percentage Yield ( APY ) fee... An unauthorized charge that overdrew my account '' which has devastated my personal finances mentioned on PissedConsumer Apr! Fnb since it took over the branch and spoke with an account got bought out FNB Community bank with. Related to FNB 's track history of security issues are unsettling, say...

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